Privacy Policy
Introduction
When you use our website (happypeoplewbc.com) or any of our products and services, you provide us with personal information (PI, personal data). The purpose of this Privacy Policy is to inform you about the Personal Data (PD) we collect, specifically the legal framework that allows us to process it and how you can exercise your rights, such as requesting information or erasure.
This Privacy Policy also demonstrates our compliance with the law, in particular the EU Regulation 679/2016 on the Protection of Personal Data (PDPA) and our commitment to protect the privacy and security of user's personal data. It applies to any personally identifiable information that you provide to us or that we collect as a Data Controller in the course of our activities.
This Privacy Policy was published on our website on 07/05/23 and supersedes any previous versions. Intended for any person who currently has or plans to have a relationship with us.
As the Privacy Policy may be updated periodically, we recommend that you review it before each use of our websites.
Who we are
The website (happypeoplewbc.com) functions as Aspasia Venieri's personal website. This platform allows her to connect and interact with her audience.
What PERSONAL DATA we process
Personal Data (PD) refers to any information that can be used to identify you as a specific individual, either directly or indirectly. We are required to process Personal Data (ie collect, record, store, delete) as part of our business operations and to comply with applicable laws and regulations. Although you are not obligated to provide us with your Personal Data if we request it, please note that your refusal may prevent us from offering you products or services or responding to your requests promptly and effectively. When you contact us, visit our website, do business with us or ask us questions, we may ask for relevant personal information, such as your name, email address, and telephone number, depending on the nature of our relationship.
How we collect the PERSONAL DATA we process
Could you provide us with information about how we collect the personal data we process? The information we collect may include personal data you provide to us when communicating, as well as personal data collected automatically when you visit our website.
As a general rule, the personal data we process comes from voluntary disclosure for one of the following reasons:
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You are interested in our products/services.
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Information you have submitted to us when contacting us (such as registration).
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We use various types of technologies to collect and store information, including the use of cookies (see Section 7).
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Our website collects information (such as IP address, search engine, ...) used for activities such as counting visitors to our website, identifying visitor points of interest, communication effectiveness, etc.
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You have requested some information or update.
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Wanted to attend or attend one of our events.
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You have subscribed to our e-newsletter.
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You have expressed an interest in employment or cooperation with us.
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As a representative of the organization you work for.
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We also receive personal data indirectly in the following cases:
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We have collected personal data as part of a survey.
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From partners or organizations that work with us.
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We may use information from advertising networks, our customers or third parties to contact you about topics that may be of interest to you.
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Your personal information is publicly available.
When you contact us, we keep a record of our conversations in order to effectively address any concerns you may have. Please be assured that we prioritize your privacy and do not allow unauthorized access to your information without your consent. Our website collects certain data through third-party services, such as search engines, IP addresses, language preferences, country and city locations, time zones, operating systems, device information, screen resolutions, time on our website, pages visited, internet providers and connection speeds.
The third party services that collect this data are the following:
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AT Internet
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Google Analytics
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Google Maps
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Google AdWords
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Google AdExchange
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Facebook pixels
Additionally, we kindly request your email address to subscribe to our newsletter.
How we use PERSONAL DATA
As stated above, we only use (review) the information we collect for specific purposes. In addition, we will use your data where we have a legal basis for processing in order to:
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Provide you with personalized and updated services and/or products.
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To contact you about new services or products that may be of interest to you.
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process your payments or prevent or detect potential fraud;
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To respond to complaints or questions you send us.
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the framework for the application of this Privacy Policy,
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Developing and improving our products, services, communication methods and website functionality.
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Providing personalized communication and targeted advertising.
How long do we keep personal data?
The duration of data retention depends on the legal basis for processing.
If the processing is based on our legitimate interests, we will retain the personal data for as long as is necessary to achieve the intended purpose and until the statute of limitations for any related claims has expired.
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If personal data is provided with consent, such as by contacting us on our website or registering for our services, we will retain the data for the duration of our contractual relationship with you (in paper and electronic form) or until you withdraw your consent or as determined by tax authorities or financial investigation units.
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We retain your personal data only for as long as is necessary, depending on the purpose for which it is processed and in accordance with our Privacy Policy. For example, if we need to deal with your requests, complaints or queries, we may use your personal data. Once we no longer require your personal data (PD), we either delete it or anonymize it by removing any identifying information.
You may also choose to stop receiving registration or other communications using the Site's options, such as by clicking on the designated "unsubscribe" link.
Who we share your PERSONAL DATA with
We prioritize the protection of your personal data and do not share it with other companies, organizations or individuals for advertising or communication purposes. We only use your data for the specific purpose for which you provided it to us or as stated in this Privacy Policy.
However, there are some circumstances where we may need to share your personal data with third parties.
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For example, when you make an online payment for our website services, we will share your personal data with credit institutions to ensure secure payment and prevent any fraudulent activities. Please note that the Company cannot be held responsible for how each credit institution uses your information.
Your rights
In accordance with the Data Protection Regulation, we would like to inform our customers, individual users of services and visitors to our website of their rights (which must not conflict with applicable law). Before proceeding with any request to exercise your rights, we ask for your cooperation in verifying your identity.
We want to ensure that you are fully informed about your rights regarding your personal data. These rights include:
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the right to receive clear and understandable information about how your data is used and your rights. This Privacy Policy provides you with the necessary information.
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the right to access, correct and update your personal data whenever you need it.
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the right to receive your personal data in a structured and readable form and transfer it to another organization if necessary.
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the right to request the erasure of your personal data in certain cases,
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the right to restrict the processing of your data, including for direct marketing purposes;
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the right to lodge a complaint with the Independent Data Protection Authority or any national Data Protection Authority if you have any concerns or complaints about how we handle your personal data.
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the right to withdraw your consent at any time if you have given your consent to the processing of your personal data. Please note that withdrawing your consent does not invalidate any processing carried out with your valid consent prior to the withdrawal. To withdraw your consent or for any further questions, please contact us using the details provided in the Contact Us section.
You can find additional information and guidance about your rights on the website of the Hellenic Data Protection Authority (http://www.dpa.gr/) or you can also ask for help from your national data protection authority.
Our Obligations
We process personal data only if one of the following legal conditions applies (legal basis). The legal basis for processing personal data is determined based on the purpose for which we have collected and used your personal data. Our responsibilities include the principle of accountability, especially in relation to the principles governing the processing of personal data. These principles include lawfulness, objectivity and transparency, limitation of the purpose of processing, minimization of personal data, accuracy of personal data, limitation of storage period, security, integrity and privacy.
In addition, we ensure that the necessary technical and organizational measures are in place to protect the Company (us), individuals (you) and our partners from any unauthorized access, modification, breach or destruction of the PERSONAL DATA under our control.
If external partners require access to personal data for maintenance or support purposes, we have provisions in our partnership agreements that comply with the requirements of the Regulation. Access to personal data is restricted and carefully monitored, and those with access are required to maintain strict confidentiality. We ensure the security of our processes by applying encryption. We take measures to protect against unauthorized access to our systems and processes, including auditing our data collection, storage and processing practices and implementing physical security measures.
Throughout the process of handling personal data, including collection and destruction, we diligently apply appropriate technical and organizational measures to maintain the confidentiality, integrity and accessibility of this information. We also expect third parties entrusted with the handling or processing of personal data on our behalf to adopt similar measures. It is important to note that our services and website may be accessed by persons under the age of 16, but we do not knowingly process personal data of children in this age group.
Access to your own information
You have the right to access your own information in accordance with the Data Protection Regulation. If you wish to update, correct, restrict processing or delete your personal data, please do not hesitate to send an email to the address provided in the Contact Us section. Please request the Subject Access Request (SAR) form, complete it and send it back to us. Please be assured that we are committed to respond to your request within one month of receiving it.
Update on cookies
We use cookies to improve the speed and quality of service each time you visit our website. A cookie is a file that contains information and is stored on your computer, contributing to the improved performance of our website tailored to your needs. Cookies are usually used to optimize the functionality of the website and provide valuable information to us, the website owners.
The following information explains what cookies we use and why:
Session ID (Session ID): This cookie (sessKey) is necessary for basic website functionality and maintains visitor preferences such as language settings. Disabling this cookie may lead to unpredictable consequences when browsing our website.
Cookie Preference: This type of cookie (cookiePreferences) is used to maintain a user's choice about cookies on our website. In cases where users have previously stated a preference, their choice will be securely stored in this cookie.
Universal Analytics (Google): These cookies are used to collect data about the use of our website by visitors. The information collected is then used to generate reports and improve the functionality of the website. Cookies (_ga, _gat, _gid) collect data in an anonymous way, such as the number of visitors to the website, the previous website visited and the pages accessed (For more information, see Google's privacy and data protection overview).
Performance, functionality and targeting cookies, each of which has its own expiry dates
Most browsers allow you to not accept cookies:
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in Firefox you can block all cookies by clicking “Tools,” “Options,” “Privacy,” selecting “Use custom settings for history” from the menu, and unchecking “Accept cookies from websites”? and
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in Chrome, you can block all cookies by going to the “Customize and control” menu and clicking “Settings”, “View advanced settings”, and “Content settings” and selecting “Block websites from data” under the “Cookies” heading.
Blocking all cookies has a negative effect on the functionality of websites. If you block cookies, you will not be able to use all functions of our website.
You can delete cookies already stored on your computer:
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in Firefox you can delete cookies by clicking “Tools,” “Options,” and “Privacy,” then selecting “Use custom settings for history,” clicking “View Cookies,” and “Remove All Cookies,” and
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in Chrome you can delete all cookies by going to the “Customize and Control” menu, and tapping “Settings”, “View Custom Settings” and “Clear Browsing Data” and then selecting “Clear Cookies and Other Website Data” before clicking “Clear Browsing Data”.
Links to other websites
In case we provide links (hyperlinks) to websites of other organizations, please note that this Privacy Policy does not cover the way in which each third organization processes personal data. We encourage you to read the Privacy Policy of the other website you visit.
Please be assured that the company has implemented various measures to protect your personal data from any form of offense or violation. Despite our best efforts, it is important to understand that no security system is completely foolproof. Therefore, we cannot guarantee that your personal data will not be subject to unauthorized and illegal access. It is important to know that the transmission of information over the Internet is not completely secure. While we will make every effort to protect your data, we must inform you that we cannot guarantee the absolute security of PERSONAL DATA during its transmission stage. Therefore, please provide your details at your discretion.
Exclusion of liability
The administrators of the website and its representatives would like to inform you that, to the extent permitted by law, they cannot be held liable for any indirect, direct, special or consequential damages, punitive damages or exemplary damages, including lost revenue. These damages may result from various factors, including defects, viruses and other malfunctions caused by equipment and other software connected to the access or use of the website. In addition, the administrators cannot be held responsible for any issues related to the information provided by or through the website, interception, alteration or misuse of information, the operation or unavailability of the website, incorrect use of the website, loss of data, download or use of software available from the website or claims of third parties regarding the use of the website.
Contact us
Aspasia Venieris
PERSONAL DATA PROTECTION OFFICER: Aspasia Venieri
Address: 58 Aspasias, Cholargos, 15561
Email: av@happypeoplewbc.com
Tel: +306940504899
Website: www.happypeoplewbc.com